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Coaching Tool: Leading in the New World

Use this guide to support leaders transitioning from command-and-control to coaching-style leadership.

Each section includes core ideas, conversation prompts, and practical actions.


1. Resilience: The Anchor in Uncertainty

Coaching Focus: Help leaders build emotional strength and model it for their teams.

Prompts to Explore:

  • What recent challenge stretched your resilience?
  • How do you typically respond to setbacks?
  • What values ground you in tough moments?

Actions for Leaders:

  • Share stories of failure and recovery to normalise vulnerability.
  • Schedule weekly reflection moments with your team to build a collective perspective.
  • Use mindfulness techniques to stay centred during uncertainty.

2. Adaptability: The Secret Sauce

Coaching Focus: Support leaders in embracing change and fostering agility.

Prompts to Explore:

  • What change did you resist that ended up being valuable?
  • How do you support others when plans shift?
  • What does a "growth mindset" look like for you?

Actions for Leaders:

  • Replace rigid plans with agile frameworks.
  • Encourage experimentation by praising effort over outcomes.
  • Model curiosity by asking more open-ended questions.

3. Foresight: Seeing Beyond the Now

Coaching Focus: Strengthen strategic thinking and horizon scanning.

Prompts to Explore:

  • What trends are shaping your industry?
  • What future challenges can you anticipate now?
  • What would your team look like in 3 years if it thrived?

Actions for Leaders:

  • Dedicate time monthly to review emerging trends.
  • Create a “Future Board” to visualise long-term goals.
  • Use scenario planning with the team to stretch thinking.

4. Collaboration: The Fuel for Brilliance

Coaching Focus: Help leaders foster inclusion and collective ownership.

Prompts to Explore:

  • Who on your team isn't being heard?
  • How do you usually make decisions as a group?
  • What does true collaboration mean to you?

Actions for Leaders:

  • Run regular team check-ins focused on sharing and feedback.
  • Create cross-functional task forces to tackle complex issues.
  • Celebrate co-created wins, not just individual success.

Embedding a Coaching Mindset

Daily Habits for Leaders:

  • Start meetings with a curiosity question.
  • Use 80/20 listening in conversations.
  • Ask “What do you need from me?” regularly.

Monthly Practices:

  • Hold one-on-one coaching check-ins.
  • Review team wellbeing and engagement trends.
  • Set personal leadership intentions aligned with human-centric values.

Final Thought

Transformation starts with conversation. As a coach, you don’t need all the answers. You just need the questions that unlock wisdom. Support your leaders to lead from trust, not from fear. From connection, not control.