Building Top Performing Teams
At its heart, Widdowson & Barbour aim to shift the conversation around teams from “how to manage people” toward “how to coach teams so they evolve themselves.” The promise is: with the right coaching lens, teams don’t just perform - they sustain performance, adapt, self-correct.
Key features:
- A framework called “Creating the Team Edge” that organises seven characteristics (or dimensions) of what makes a team top performing: purpose, identity, values & beliefs, awareness, relatedness, ways of working, and transformation.
- More than 40 practical tools and diagnostics (for both virtual and face-to-face environments) that coaches or team leads can use to animate conversations, surface dynamics, shift norms.
- Emphasis that “way of being” (i.e. how a team coach shows up) is more foundational than tools — the interpersonal, relational work is not optional.
- Attention to contemporary challenges: distributed teams, inclusion & neurodiversity, conflict in complex systems.
- Diagnostic and reflective exercises at each chapter’s close to help a reader apply (not just theorise).
So, it’s neither a pure “theory book” nor a bare toolkit — it tries to live in that intersection: frameworks + lived coaching.
What works — strengths and contributions
These are the parts I’d lean into, if I were you and deploying parts of this book in real work.
- Balancing structure and flexibility
The seven-characteristic model gives you a scaffold — something to hang observations, interventions, hypotheses. But the authors don’t claim it’s rigid. You can pick dimensions to emphasis depending on team context. - Relational depth over technique fetish
Many books on teams focus heavily on “three steps to improve trust,” “five exercises to do every quarter,” etc. Widdowson insists that how you coach (your presence, your listening, your pacing) matters more. Tools support but do not substitute for relational clarity. - Risk and conflict are lived, not glossed over
I appreciated that the authors engage with the messiness: resistance, failure, cultural friction, uneven commitment. The book doesn’t pretend teams are blank canvases. - Practical for the real world
Because of the mix of diagnosis, reflection, and step-by-step interventions (especially those amenable to hybrid/remote contexts), it's usable for coaches, team leads, L&D people. It’s not too abstract. - Updated & inclusive content
The newer edition reportedly includes updates around neurodiversity, inclusion, hybrid settings — that makes it more relevant for current organisational life.
Caveats, tensions, and what to watch
Because I pay attention to where books stumble (so you don’t trip), here are things I’d hold lightly or test.
- Assumes a baseline of trust & permission
The model works best when a team (and leadership system) has enough psychological safety to engage in deeper inquiry. In a low-trust system, many of the exercises may be blocked, or worse, backfire if handled poorly. - Coaching maturity required
For a coach (or leader) to hold the “being” dimension (not just drop tools) demands sophistication. If someone is new or overly tool-dependent, the book might feel overwhelming or the tools superficial. - Risk of “checklist syndrome”
Having 40+ tools is brilliant, but there’s temptation to treat them like items to tick off. The authors warn against that, but in practice many readers may drift into “nice to have this one” rather than deeply embodying the patterns. - Integration into organisational systems
The book addresses reward, governance and alignment, but less so the politics, power, budget constraints, legacy systems that resist team coaching. To make this work, you often need sponsorship, structural shifts. The book gives starting handles; it can’t carry the full weight of organisational inertia. - Measuring impact is tricky
It’s hard to line up “team coaching → business KPIs” in neat cause-effect chains. The book gives tools for reflection and evaluation, but pulling that into hard metrics (sales, ROI, customer outcomes) is still a challenge you’ll face locally.
Who it’s for (and for whom it’s less suitable)
Good fit:
- Coaches (internal or external) who already have confidence in relational work and want frameworks to amplify their impact.
- Team leads or mid/senior leaders who are willing to “step back” and support team agency rather than micromanage.
- Organisations that are at least somewhat open to systemic change—those who can allow time, experimentation, reflection.
- Hybrid or remote teams wanting grounded, evidence-informed practices for connection, alignment, conflict work.
Less suitable (or use with caution):
- Organisations in severe distress (e.g. crises, survival mode) where quick fixes are demanded. This book is more medium- to long-term.
- Teams or cultures fully dominated by command-and-control, zero tolerance for deviations. In such places, many experiments may get shut down.
- Coaches who want “plug-and-play solutions” — you’ll have to do the inner work to make the tools alive.
Overall evaluation & recommendation
I’d rate this book quite highly in the team-coaching field. It doesn’t break entirely new theory ground (there are overlaps with systemic coaching, boundary systems, group dynamics), but where it really adds value is in the way it translates that into actionable, relationally grounded work. It bridges the gap many books leave: “theory too lofty” or “tools too superficial.”
If I were to summarise its promise in one sentence:
You can’t erect a high-performing team by prescribing steps-— you must cultivate conditions, design conversational architecture, and partner with the team’s evolution.
Would I recommend you read it (if your work involves teams)? Yes — with a caveat: treat it as a companion, not a rulebook. For best results, use it alongside case reflection, experiments, critique.