| Explore Coaching Skills
The Four Focus Points for Effective Coaching
Core Skills of Coaching
Your Toolkit
The 3 Hats of a Line Manager
Leader, Manager and Coach
Coaching, Mentoring and Counselling
The differences and Boundaries
The Range of Coaching Approaches
Directive and Non-Directive Approach
The LEAP Model
The Four Key Elements of a Rounded High Performer
Structuring a Coaching Conversation
Using the TO GROW Model
Listening
What is Listening?
4 Levels of Listening
The GIVE Model
Understanding What Biases Stop Us From Listening Equally to Everyone
8 biases to be aware of....
The Communication Cycle