| Explore Coaching Skills

The Four Focus Points for Effective Coaching

Core Skills of Coaching
Your Toolkit

The 3 Hats of a Line Manager
Leader, Manager and Coach

Coaching, Mentoring and Counselling
The differences and Boundaries

The Range of Coaching Approaches
Directive and Non-Directive Approach

The LEAP Model
The Four Key Elements of a Rounded High Performer

Structuring a Coaching Conversation
Using the TO GROW Model

Listening
What is Listening?

4 Levels of Listening

The GIVE Model

Understanding What Biases Stop Us From Listening Equally to Everyone
8 biases to be aware of....

The Communication Cycle